Table of Contents

Service Technician

Mission Statement

Our mission at Clean 'n Dry is to be the premiers provider of cleaning services in the Walla Walla valley. We will do this by providing the most outstanding service experience posable.

Daily Routine

Daily Routine

On Time Policy

Being on time is imperative. We can't provide excellent service if we aren't on time. We can't be on time to the appointment if we don't start on time. As being on time is critical we are instituting a policy in which a charge of $5 per minute after 5 minutes grace will be levied. Grace will be extended to those with reasonable explanation.

Load list

Load List

Job Site Conduct

Job Site Conduct

Safety

Safety Guidelines/Rules

Driving Safely

Moving Trucks

Job Safety

Arriving at the Clients House

Approaching / Parking / Walking to the Door

Introductions / Walkthrough

Discounts

Discounts

Cleaning Onsite

Vacuuming Procedure

Carpet Cleaning Job set Up

Carpet Cleaning Procedure

After Cleaning

Prespray Procedure

Upholstrey Cleaning Procedures

Day End Procedures

Pet Spot Procedure

Starting Truckmount Procedure